Every buyer answered. In seconds, at any hour.
David is a WhatsApp concierge for luxury real estate agencies. It replies to every enquiry from facts you have approved, books the viewing, and hands your consultant the buyer. ACE AI builds it, hosts it and runs it for you.
Good evening. Is the 5-bed in Maitama still available? I’m in Houston, flying in next month.
Good evening, and welcome. Yes, the five-bedroom detached house in Maitama is listed as available as of 24 September. What budget range are you working with?
Voice note · 0:23
“Around seven to eight hundred million. I land on the fourteenth.”
Thank you. I can book a viewing on Saturday 17 October at 10:00 or 14:00. Which suits you better?
- <30sto reply, day or night
- 24hon duty, every day, weekends included
- 7things it will never do
Buyers write when they’re ready. Not when you’re open.
A buyer in London or Houston makes up their mind in the evening, their time. In Abuja, that is the middle of the night. The message sits unread until morning, and by then they may have written to someone else.
David is on duty for the other fifteen hours. It answers at once, keeps the buyer talking, and has the enquiry qualified and booked before your office opens.
One enquiry, room by room.
Everything David does, in the order a buyer experiences it, from the first message to your consultant’s desk. Beside each step, what it actually produces. The examples are illustrative.
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Replies in under 30 seconds, day or night
- Answers every WhatsApp enquiry within seconds, including at 2am.
- Reads text messages and listens to voice notes, Nigerian Pidgin included.
- Speaks in your agency’s voice: professional, unhurried, one question at a time.
Good evening, and welcome. Yes, the five-bedroom house in Maitama is available.
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Answers only from facts you’ve approved
- Every price, size and specification it quotes comes from you, with a source and a date.
- If a buyer asks something it hasn’t been told, it says so and brings in your team.
5-bed detached, MaitamaAvailable
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Finds out what the buyer is looking for
- Learns their budget, preferred area, timeline and how they plan to pay, in conversation.
- Ranks every enquiry by value. Buyers at ₦500 million and above are marked ultra-hot.
- Landowners and joint-venture proposals go straight to the person you name.
Ultra-hot₦700M – ₦800M
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Sends your photos, brochures and floor plans
- Shares photographs from your own shoot.
- Sends brochures and floor plans as documents the buyer can keep.
Maitama 5-bed, floor plans.pdf
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Books the viewing
- Offers viewing and callback times from your consultants’ real calendar, never a time nobody can keep.
- Follows up with a buyer who goes quiet, within WhatsApp’s 24-hour window.
Sat 17 Oct · 10:00Viewing booked
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Passes the buyer to your consultant
- Hands the buyer to a named consultant, with a written brief of everything said.
- Your consultant has 2 minutes to pick up an ultra-hot buyer, 5 for a hot one, 30 for warm and 120 for cold.
- If nobody confirms, it keeps escalating until someone does.
1:42left to pick up
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Keeps a record of everything
- Every conversation is kept in full for you to review.
- Your dashboard shows the live queue, the countdowns, and how many enquiries came in, how fast they were answered and what was booked.
Tunde A.02:14 · answered · viewing booked
Your consultant gets the buyer, and the brief.
When a buyer is ready, David hands them to a named consultant with everything already written down: what they want, what they can spend, when they land, and what was said.
For the most valuable enquiries, your consultant has two minutes to pick up. If nobody confirms, David keeps escalating until someone does.
- Buyer
- Tunde A., Houston
- Asked about
- 5-bed detached, Maitama
- Budget
- ₦700M – ₦800M
- In Abuja
- From 14 October
- Viewing
- Sat 17 Oct, 10:00 · booked
- Hand over to
- Ngozi E., senior consultant
- Pick up within
- 2 minutes
Buyer sent one voice note (transcribed). Asked nothing about title or payment. Prefers WhatsApp to calls.
The covenants David keeps.
A buyer spending hundreds of millions deserves an assistant that knows its limits. These are written into our agreement with you.
No fact you haven’t approved.
No price, size, specification or availability unless you supplied it. If it hasn’t been told, it says so and brings in your team.
No word on title.
It never confirms land title, surveys or the authenticity of a document. Those questions go to a person.
No money, ever.
It does not request, accept or arrange payment, and never shares bank details.
No advice.
No legal, financial, tax or investment advice.
No commitments.
It cannot conclude a sale or bind your agency to anything.
No empty promises.
It only offers a callback or viewing it has actually booked against real availability.
No pretending.
If a buyer sends something it can’t open, it says so and offers a person.
You bring three things. We run the rest.
From your agency
- A dedicated phone number, registered in your name
- A WhatsApp Business account in your name
- The facts about your properties, and your photography
From ACE AI
- The concierge, written around your listings and your voice
- Hosting and day-to-day operation
- Your consultant dashboard: the queue, the countdowns, the record
- Changes whenever your stock or prices change
Your number, your WhatsApp account and your buyers’ data stay yours. If you leave, you take an export of every conversation with you.
Payment plan.
One pilot to prove it on your own enquiries, then a flat monthly fee. For agencies holding ₦500 million or more in stock.
| Stage | Covers | Fee |
|---|---|---|
| Pilot | Setup and your first month of operation | ₦350,000 |
| Thereafter | Operation, hosting and changes, each month | ₦250,000 / month |
Tell us about your listings.
Send us a message and we’ll show you David answering a buyer about one of your own properties.
Message ACE AI on WhatsApp